Shipping Area
Bobo’s Wellness currently ships within the United States only.
We do not currently ship internationally.
We do not ship to PO Boxes, APO addresses, or FPO addresses.
Standard Shipping
Free standard U.S. shipping is included on all orders.
There is no minimum purchase requirement for free standard shipping.
Expedited Shipping
Expedited shipping options may be available at checkout for an additional charge.
If an expedited shipping option is selected, the shipping charge will be shown before you complete your purchase.
Expedited shipping charges are non-refundable after the order has shipped, except where otherwise required by law.
If we cancel an order before it ships, or you cancel it under a shipping-delay notice, we will refund the amounts required by law, including any applicable expedited shipping charge.
Order Processing and Shipping Times
We process and ship orders as quickly as reasonably possible.
We do not guarantee a specific shipping or delivery date unless a specific commitment is expressly stated at checkout or elsewhere in writing.
Any delivery estimate provided by a shipping carrier is an estimate and may be affected by carrier delays, weather, holidays, address issues, or other circumstances outside our control.
If Your Order Is Delayed
If we cannot ship your order within 30 days after receiving it, or within any shorter shipping time we specifically state when you place the order, we will notify you of the delay.
Where required by applicable law, we will provide a revised shipping date and give you the option to either consent to the delay or cancel the order for a prompt refund.
If we cannot obtain any consent required by law for the delay, we will cancel the affected order and issue the refund required by law.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, contact us as soon as possible at hello@boboswellness.com.
We cannot guarantee that an address can be changed after an order has entered processing or shipment.
Lost, Delayed, Damaged, or Incorrect Shipments
If your order appears lost, arrives damaged, or you receive an incorrect item, contact us at hello@boboswellness.com with your order number and any relevant details.
We will review the issue and work with you on the appropriate next step.
Carrier Delays
Once an order has been transferred to the shipping carrier, transit times may be affected by circumstances outside Bobo’s Wellness’s control.
If you believe a shipment is significantly delayed or lost, contact us and we will help review the shipment status.
Contact
Bobo’s Wellness LLC
1661 Cash Rd
Creedmoor, NC 27522
United States
Email: hello@boboswellness.com
Reach our team at hello@boboswellness.com or through our contact page.
These statements have not been evaluated by the FDA. Bobo’s products are intended to support everyday wellness in healthy dogs and are not intended to diagnose, treat, cure, or prevent any disease.