Returns & Refund Policy

We want you to feel confident trying Bobo’s Wellness products.

If you are not satisfied with a Bobo's Wellness product, you may request a refund of the purchase price you paid for that product by contacting us at hello@boboswellness.com within 90 days of the original delivery date.

We may ask for your order number and the information reasonably needed to locate and verify the purchase.

Refunds are issued to the original payment method once the purchase is verified. Your bank or payment provider may take additional time to post the refund.

The guarantee covers purchases made from Bobo's Wellness at boboswellness.com.

It does not cover fraudulent, abusive, or duplicate claims, and it covers each jar once.

Standard U.S. shipping is free, so there is nothing to refund for standard shipping.

If you purchased expedited shipping, that expedited shipping charge is non-refundable after the order has shipped, except where otherwise required by law.

Because Bobo’s Wellness products are consumable pet supplements, we usually do not require you to return the jar.

If we do require a return, we will provide return instructions before you send anything back.

Please do not return products without first contacting us.

A requested return will never cost you more than the refund you are entitled to receive under this policy.

If your order arrives damaged, defective, or incorrect, contact us as soon as possible at hello@boboswellness.com.

Please include your order number and, when helpful, photos of the issue.

We will work with you to provide an appropriate replacement or refund.

If your order appears to be lost or missing, contact us at hello@boboswellness.com with your order number.

We will review the shipment information and work with you on the appropriate resolution.

Cancelling a subscription does not automatically cancel or refund an order that has already been processed.

Refund requests for subscription orders that have already been processed are handled under this Return and Refund Policy.

If you need to cancel, pause, skip, or otherwise manage future subscription orders, use the Bobo’s Wellness subscription management portal before the next order is processed.

Approved refunds are issued to the original payment method.

After we issue a refund, the time required for the funds to appear in your account depends on your bank, card issuer, or payment provider.

If we cannot ship your order within the time required by applicable law, we will provide the notice and cancellation or refund options required by law.

If an order is cancelled under an applicable shipping-delay notice before shipment, we will refund the amounts required by law, including applicable shipping charges.

Bobo’s Wellness LLC
1661 Cash Rd
Creedmoor, NC 27522
United States

Email: hello@boboswellness.com